The wanted to revolutionize their business in the fitness industry by embracing the digital age and offering top-notch personal training apps and online coaching software.
About Sparrow Health
Trendy Fitness Management:
Apps & Software
Sparrow Health
Industry
Health
Company Size
0-10 Employees
Service We Provide
- Website Design
- Website Development
Problem statement of the client
The client’s business was growing, and managing his clients without gym management software took a lot of work. The knew that a sound system could help their business reputation. They sought our help to address the following concerns.
Unorganized Operations
The client used spreadsheets and google forms to manage information about thheir clients’ fitness plans and goals. However, tracking their progress and accessing basic information like phone numbers and initialisation dates became a challenge with a growing client base.
Labour-Intensive Process
Managing customer growth in the fitness business required personally sending out bi-monthly feedback questionnaires to track progress. Additionally, having 250 clients with unique fitness needs, made studying them in detail and providing customized fitness plans nearly impossible, thus hampering scalability.
Company communication
The cllient needed a communication system with timely feedback to ensure customer success and maintain a good client rapport. However, relying solely on emails to manage client data, including progress, measurements, initialization date, and goals proved to be ineffective.
The Process
Our three step process allowed us to understand the problems, identify suitable solutions, present mock-up designs, and deliver the project way before time.
Discover
User Ineterviews
User Research
Competitive Analysis
Define
User Persona
Emphaty Map
Journey Map
Ideate
User Flow
Card Sorting
Information Architecture
Design
Wireframes
Visual Design
Prototyping
Test
Usability Testing
Implement Feedback
Feedbacks
Technologies
We deployed state-of-the-art tech and a completely unorthodox approac to create a platform catering to all the requirements of the client. Each aspect of the platform was developed by embedding the most suitable tech-stack.
React
React is a JavaScript library used for building user interfaces. It follows a declarative programming paradigm, allowing us to maintain the code easily. It is widely used in web development and can be combined with other libraries and frameworks to create powerful applications.
Laravel
Laravel is a versatile and robust framework that can build many web applications, from simple blogs to complex enterprise systems. Its features, tools, and community support makes it an excellent choice for PHP developers to build modern and scalable web applications.
Android
Java is known to provide a powerful platform for creating complex mobile applications based on te Android operating system. We leveraged Android’s flexibility to create a user friendly platfform for the client’s customers addressing all their requirements.
The Solution
Our team has developed a comprehensive solution to address the client’s gym business’s challenges. We have designed and developed an advanced gym management software that offers a range of features to streamline the gym membership process, engage customers and enhance the overall brand value. Here are the key features of our solution
For Auto-Fill-Up
Our gym management software comes equipped with an auto form-filling feature that saves time and eliminates errors in data entry. This ensures a seamless experience for both the client as well as the trainers.
For Ecommerce website
We designed a user-friendly ecommerce website to enhance the brand value of the client’s gym business. The website has an easy checkout process, making it convenient for the end customers to purchase gym memberships and fitness products.
For Gym Management Software
Our gym management software is loaded with comprehensive tools for client database management and customer engagement making it ideal for scalability. We’ve also integrated it with built-in reporting module to ease out the hassle of the trainers.
For System Pause Privilege
Our gym management software comes with a system pause privilege feature that allows clients to temporarily pause their membership during times of travel or unforeseen circumstances. This works in favor of the end customers providing a great experience.
For e-Book Management Privileges
Our gym management software provides e-book management privileges, which allow trainers to upload their own E-books and training manuals for the end customers. This also helps the end customers to readily access the documents.
For Email Automation
Our gym management software has an email automation feature that sends automatic emails to clients for reminders, follow-ups, and upcoming classes. This allows the client to focus on expanding their business manifolds.
For Auto Bill Generation
Our gym management software generates automatic client bills, saving time and eliminating any kind of human intervention required in generating new bills. It also reduces the scope of errors as compared to that of manually generated bills.
Key Results
Over 30x Growth In Client Base
The ability to manage client data, collect feedback and have a smooth communication enabled the client to increase their customer base from a mere 100 active users to a staggering 3,118 active users within a short span of launching this platform.
Over ₹56,70,000 Earned In Revenue
The auto bil generation feature of ourl gym management software helped the client to grow their business manifolds. They managed to clock a reveue worth more than fifty six lakh rupees overall with their highest monthl revenue rossing at ₹ 4,25,000.
Testimonials
Our Happy Customers
The solution has saved the partner's time and allows them to easily manage their database. Knovator Technologies is responsive and makes themself available for around-the-clock support. They're communicative, attentive to requirement details, and treat the partner with genuine, familial-like care.
Knovator delivered a functional platform that has garnered nearly 40,000 subscribers in just four months, which internal stakeholders note is particularly impressive for India. The team adhered to the budget and often outpaced time estimates. They provided daily, weekly, and monthly plans.
It was a pleasure to work with Knovator. They were hired to update my webiste and he did extensive research on the industry that I am in. He even took the persona of a prospective customer and asked questions that I had not thought of. Very refreshing. He is trustworthy and reliable does what he says he will do. Thanks to Upwork too, I have been looking for a webdesigner for months and could not find one that had the energy and enthusiasm for what my business.
We have been working with Knovator for the last one year and their team is extremely talented. They take ownership of the project and deliver on time. They maintain very good communication throughout and have a very collaborative approach to building new technology. We see them as an extension of our team and we are very happy to recommend them to anyone looking for a talented and dedicated tech partner.
Knovator Technologies developed and delivered the project according to the client’s proposed timeline. They had a smooth workflow and utilized communication tools to improve contact. The team fulfilled all of the client’s expectations.
The job board delivery was spot-on in terms of timeline. The communication throughout the project was excellent. The team kept us informed at every step of the process, ensuring that we were always in the loop and aware of the progress being made.
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General FAQ’s
Frequently asked question
Knovator builds high-performing sites across various industries.To deliver the best, our website developers are equipped with the best and robust technologies including Node, React, PHP, Laravel and WordPress.
Knovator builds high-performing sites across various industries.To deliver the best, our website developers are equipped with the best and robust technologies including Node, React, PHP, Laravel and WordPress.
Knovator builds high-performing sites across various industries.To deliver the best, our website developers are equipped with the best and robust technologies including Node, React, PHP, Laravel and WordPress.
Knovator builds high-performing sites across various industries.To deliver the best, our website developers are equipped with the best and robust technologies including Node, React, PHP, Laravel and WordPress.
Knovator builds high-performing sites across various industries.To deliver the best, our website developers are equipped with the best and robust technologies including Node, React, PHP, Laravel and WordPress.