About Sparrow Health

Streamlining Travel with
Faster and Reliable Solutions

Sparrow Health

Experience seamless travel with our innovative solution. We’ve integrated travel GDS and optimized search speed for a user-friendly portal. Get ready for a hassle-free journey. Let’s explore the details of our transformation.

Industry

Health

Company Size

0-10 Employees

Service We Provide

Website Design
Website Development

Problem statement of the client

Our client, a leading travel company, faced a significant challenge with the speed and reliability of their current system, impacting their ability to serve customers effectively. Our experts address this for a solution that would improve the performance of their flight booking system and integrate other travel GDS. Let’s take a closer look at the problems Anuj Mittal faced.

Speed

Anuj Mittal had been grappling with the slow and unreliable performance of their previous system, leading to frustratingly long search and booking times that negatively impacted customer satisfaction. To overcome this hurdle, our team undertook a comprehensive reengineering process, optimizing the system’s architecture and enhancing its speed and reliability.

Integration

Recognizing the importance of providing a seamless and comprehensive travel experience, Anuj Mittal approached us with the objective of integrating additional travel Global Distribution Systems (GDS). By successfully integrating these GDS, we were able to expand their inventory and offer customers a wider range of travel options, elevating their overall travel booking experience.

Reengineering

Understanding the critical need for an efficient and robust system, we undertook a thorough reengineering initiative for Anuj Mittal’s existing platform. Our team revamped the system’s infrastructure, introducing advanced technologies and implementing streamlined processes, resulting in significant improvements in speed, reliability, and overall performance.

The Process

Our team at Knovator worked closely with the client to provide a solution that addressed their issues with speed and reliability while also integrating additional travel GDS.

Discover

User Ineterviews
User Research
Competitive Analysis

Define

User Persona
Emphaty Map
Journey Map

Ideate

User Flow
Card Sorting
Information Architecture

Design

Wireframes
Visual Design
Prototyping

Test

Usability Testing
Implement Feedback
Feedbacks

Technologies

Our team harnessed a powerful combination of cutting-edge technologies to deliver a robust and innovative solution for this project. By leveraging a blend of advanced tools and frameworks, we ensured a seamless and efficient development process, resulting in a highly functional and user-friendly solution for our client.

Node.js

Our team utilized Node as the backend technology, enabling us to create a robust and scalable foundation for the application. It played a crucial role in handling data, managing server-side logic, and ensuring high-performance delivery.

React

As the frontend technology of choice, React empowered us to build dynamic and user-friendly interfaces. With its component-based architecture and efficient rendering, we crafted interactive and responsive user interfaces that enhanced the overall user experience.

The Solution

After addressing the client’s problem thoroughly, our experts developed innovative solutions that improved the performance of their flight booking system and integrate other travel GDS. Let’s take a closer look at the solution part.

For Reengineered their current system

At Knovator, our team took on the task of rebuilding the existing system from the ground up. We carefully analyzed and addressed each pain point, ensuring that the new system would be more efficient and user-friendly, delivering a seamless experience.

For Enhanced system architecture

Our experts focused on developing a robust and scalable architecture that could accommodate the growing traffic. By optimizing the code and improving the database design, we ensured better performance and a more reliable platform.

For Integrated GDS for flight search and booking

To enhance the travel portal’s functionality, we seamlessly integrated additional travel GDS. This integration not only provided users with a superior flight search experience but also boosted the system’s reliability and overall performance.

For Achieved results

Our tailored solutions yielded impressive outcomes. The search speed of the system experienced a remarkable 60% improvement, reducing the average time from 7 seconds to a mere 3 seconds. This significant enhancement translated into a superior user experience and a higher influx of satisfied customers.

For Improved search speed

With our implemented solutions, the search speed for flight bookings saw a notable improvement. Users experienced a 60% reduction in search time, allowing them to rapidly find and book their desired flights. This optimization played a pivotal role in elevating the user experience, fostering customer satisfaction, and driving increased platform engagement.

Key Results

After implementing the solution, remarkable results were achieved, particularly in reducing flight search speed on the portal. Let’s delve into the achieved outcomes.

Improved Search Speed

The implemented solution successfully improved the search speed, achieving a remarkable 60% reduction in search time compared to the previous system. Users experienced faster results, with search queries displaying within just 3 seconds. This significant enhancement greatly enhanced the overall user experience and efficiency of the system.

Testimonials

Our Happy Customers

Pranav Brahmbhatt

The solution has saved the partner's time and allows them to easily manage their database. Knovator Technologies is responsive and makes themself available for around-the-clock support. They're communicative, attentive to requirement details, and treat the partner with genuine, familial-like care.

Shailesh Chaudhari

Knovator delivered a functional platform that has garnered nearly 40,000 subscribers in just four months, which internal stakeholders note is particularly impressive for India. The team adhered to the budget and often outpaced time estimates. They provided daily, weekly, and monthly plans.

Natacha DE VADAS

It was a pleasure to work with Knovator. They were hired to update my webiste and he did extensive research on the industry that I am in. He even took the persona of a prospective customer and asked questions that I had not thought of. Very refreshing. He is trustworthy and reliable does what he says he will do. Thanks to Upwork too, I have been looking for a webdesigner for months and could not find one that had the energy and enthusiasm for what my business.

Rushabh Sheth

We have been working with Knovator for the last one year and their team is extremely talented. They take ownership of the project and deliver on time. They maintain very good communication throughout and have a very collaborative approach to building new technology. We see them as an extension of our team and we are very happy to recommend them to anyone looking for a talented and dedicated tech partner.

Mayank Soni

Knovator Technologies developed and delivered the project according to the client’s proposed timeline. They had a smooth workflow and utilized communication tools to improve contact. The team fulfilled all of the client’s expectations.

Priyanka Bisht

Senior Program Manager - NASSCOM

The job board delivery was spot-on in terms of timeline. The communication throughout the project was excellent. The team kept us informed at every step of the process, ensuring that we were always in the loop and aware of the progress being made.

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