We addressed hotel order management challenges in our client’s project. We achieved outstanding results by researching, customizing solutions, and leveraging advanced technology. Here’s how we did it.
About Sparrow Health
Revolutionizing Hotel Order Management
Sparrow Health
Industry
Health
Company Size
0-10 Employees
Service We Provide
- Website Design
- Website Development
Problem statement of the client
The client found out that elderly people need to frequently visit clinics and hospitals to seek consultation. Multiple visits result in multiple prescriptions which are tough to maintain. The Client wanted to address this problem and make the patients’ lives easier.
Unorganised Order Management
Hotels require a steady supply of paints for their maintenance and renovation. However, the order management process for these supplies is often plagued with inefficiencies, leading to delays and errors in the procurement process. Comexpro, a leading paints and coatings provider, was facing the same challenges.
The Process
We deployed a three step process to understand the clients’ callenges, identify suitable resolutions, present design mock-ups, and deliver the project on time.
Discover
User Ineterviews
User Research
Competitive Analysis
Define
User Persona
Emphaty Map
Journey Map
Ideate
User Flow
Card Sorting
Information Architecture
Design
Wireframes
Visual Design
Prototyping
Test
Usability Testing
Implement Feedback
Feedbacks
Technologies
We deployed cutting-edge technologies to develop a high-performance platform for the client, focusing on user-friendly interfaces and functionality. Leveraging multiple technologies allowed us to successfully transform the client’s order management process, achieving streamlined operations, improved customer satisfaction, and increased overall efficiency.
Laravel
We utilized Laravel, a versatile and robust framework known for its clean and elegant syntax, to develop a scalable and high-performing web application. Its extensive features, tools, and community support made it ideal for building complex enterprise systems.
React
We created responsive and interactive user interfaces by harnessing the power of React, a widely adopted JavaScript library. It’s component-based architecture and efficient state management allowed for the seamless integration of complex features and enhanced user experience.
The Solution
Our comprehensive research, thoughtful mockups, expert development, and meticulous launch provided the client with an optimized and efficient order management system. The solution streamlined processes minimized errors, and ultimately enhanced the client’s operations and customer satisfaction.
For Admin
We facilitated easy order placement and tracking through an intuitive product management system, which drastically minimized errors and delays. Furthermore, we introduced a category-specific chat support system to expedite customer communication, thereby boosting satisfaction levels. In essence, our platform optimized operational efficiency, creating a transformative impact on order management in the hotel industry.
For Clients
Our team designed a customer-centric mobile application to streamline the management of details, products, orders, and packing. This intuitive app simplifies order placement and allows for seamless tracking of deliveries, contributing to a stress-free experience for users. By integrating a chat support system into our platform, we ensured that customers can voice their concerns and receive timely assistance.
Key Results
With the implementation of the EHR/EMR integration system, we helped the client create to
boost the convenniennce for both, patients and doctors.
Benefits For The Patients
Patients benefit from easy access to their medical history and prescriptions, as well as the convenience of renewing prescriptions and obtaining sick notes without frequent clinic visits. This not only saves significant time and cost but also enables patients to receive care conveniently from their own trusted doctor.
Benefits For The Doctor
Implementing efficient systems and effective time management practices lead to improved productivity and streamlined operations. This, in turn, empowered the staff with the necessary tools and resources to foster a collaborative and patient-centered approach, further enhancing the overall quality of care provided.
Testimonials
Our Happy Customers
The solution has saved the partner's time and allows them to easily manage their database. Knovator Technologies is responsive and makes themself available for around-the-clock support. They're communicative, attentive to requirement details, and treat the partner with genuine, familial-like care.
Knovator delivered a functional platform that has garnered nearly 40,000 subscribers in just four months, which internal stakeholders note is particularly impressive for India. The team adhered to the budget and often outpaced time estimates. They provided daily, weekly, and monthly plans.
It was a pleasure to work with Knovator. They were hired to update my webiste and he did extensive research on the industry that I am in. He even took the persona of a prospective customer and asked questions that I had not thought of. Very refreshing. He is trustworthy and reliable does what he says he will do. Thanks to Upwork too, I have been looking for a webdesigner for months and could not find one that had the energy and enthusiasm for what my business.
We have been working with Knovator for the last one year and their team is extremely talented. They take ownership of the project and deliver on time. They maintain very good communication throughout and have a very collaborative approach to building new technology. We see them as an extension of our team and we are very happy to recommend them to anyone looking for a talented and dedicated tech partner.
Knovator Technologies developed and delivered the project according to the client’s proposed timeline. They had a smooth workflow and utilized communication tools to improve contact. The team fulfilled all of the client’s expectations.
The job board delivery was spot-on in terms of timeline. The communication throughout the project was excellent. The team kept us informed at every step of the process, ensuring that we were always in the loop and aware of the progress being made.
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General FAQ’s
Frequently asked question
Knovator builds high-performing sites across various industries.To deliver the best, our website developers are equipped with the best and robust technologies including Node, React, PHP, Laravel and WordPress.
Knovator builds high-performing sites across various industries.To deliver the best, our website developers are equipped with the best and robust technologies including Node, React, PHP, Laravel and WordPress.
Knovator builds high-performing sites across various industries.To deliver the best, our website developers are equipped with the best and robust technologies including Node, React, PHP, Laravel and WordPress.
Knovator builds high-performing sites across various industries.To deliver the best, our website developers are equipped with the best and robust technologies including Node, React, PHP, Laravel and WordPress.
Knovator builds high-performing sites across various industries.To deliver the best, our website developers are equipped with the best and robust technologies including Node, React, PHP, Laravel and WordPress.