About Sparrow Health

Innovating Education: Upskilling Teachers
in Indonesia with Tech-based Solutions

Sparrow Health

Our Indonesia-based client faced a significant challenge trying to upskill all their teachers to become Microsoft Certified Educators (MCE). We provided a comprehensive and innovative tech-based platform to streamline the upskilling process.

Industry

Health

Company Size

0-10 Employees

Service We Provide

Website Design
Website Development

Problem statement of the client

As an organization committed to improving the quality of education, it was important for the client to upskill their teachers to become Microsoft Certified Educators. However, they faced some significant challenges.

Absence of Standardization

The client encountered significant difficulties due to a lack of uniformity in their upskilling process. The absence of standardized training protocols meant varied learning experiences, which ultimately affected the consistency and quality of their educators becoming Microsoft Certified.

Limited Access To Learning Resources

Another major hurdle was the scarce availability of relevant educational resources. Limited access hindered the teachers’ learning journey, restricting their ability to prepare effectively for the Microsoft Certified Educator certification, thus compromising the overall upskilling objective.

The Process

Our three-step process ensured that the solution was customized to meet the specific needs of the client and the target audience and was delivered on time and within budget.

Discover

User Ineterviews
User Research
Competitive Analysis

Define

User Persona
Emphaty Map
Journey Map

Ideate

User Flow
Card Sorting
Information Architecture

Design

Wireframes
Visual Design
Prototyping

Test

Usability Testing
Implement Feedback
Feedbacks

Technologies

We used a combination of different technologies to achieve an intelligent solution for the client. Here’s a breakdown of each technology and how they were used in the project:

Node.js

Node.js is an open-source, cross-platform, JavaScript runtime environment that executes JavaScript code outside a web browser. It is built on the Chrome V8 JavaScript engine and is widely used to develop server-side applications.

React

React is a popular JavaScript library for building user interfaces. It allows developers to create reusable UI components and is known for its efficient rendering. We used for developing the web application as a part of the overall solution.

Flutter

Flutter uses the Dart programming language used to build high-performance, native-looking apps for iOS and Android platforms. Flutter’s hot-reload feature enabled us to see changes to the app’s UI in real-time, enabling faster and more efficient development.

The Solution

The client was determined to transform teachers in Indonesia into Microsoft Certified Educators. To assist in this mission, we provided a comprehensive tech solution. Our platform streamlined the upskilling pathway, clearly defining the journey from start to finish. Moreover, our solution facilitated effortless process management, eliminating operational hurdles and fostering a more conducive learning environment.

For Three-Staged Upskilling Process

The upskilling process has three stages: skill assessment, course assignment, and training. Our platform offers a comprehensive skill assessment to identify areas requiring improvement for MCE certification. Based on the assessment, teachers are recommended relevant courses to enhance their skills. Additionally, the platform provides training sessions led by MCE-certified trainers, enabling teachers to acquire the necessary skills for MCE certification.

For An Admin To Track Activities

The platform empowers administrators with seamless management capabilities. They can maintain control over the system, accessing comprehensive reports on the upskilling process to track progress and pinpoint areas for improvement. Administrators have the authority to add learners and teachers, initiating the upskilling journey. They can also monitor learners’ progress and extend support, guaranteeing a smooth and uninterrupted learning experience.

For Learners

Learners now have the ability to monitor their progress throughout the upskilling process, offering valuable feedback to enhance their learning experience. Through assessments, they receive personalized course recommendations. They can easily track their journey, ensuring they stay on course to achieve their certification, empowering them to actively engage in their upskilling and achieve their goals.

Key Results

Our comprehensive solution met all of client’s needs and allowed them to transform the lives of over 5,000 teachers across Indonesia.

70% Higher Completion Rate

The comprehensive platform enabled efficient progress tracking of learners, providing personalized course recommendations based on their skill assessments. As a result, the platform achieved a 70% higher completion rate, empowering learners to successfully finish their courses and become a effective Microsoft Certified Educator.

A Revolutionary Change In The Education System

The upskilling of 5,000 teachers has had a profound impact on the quality of education in Indonesia. These educators now possess essential digital skills, enabling them to enrich their students’ learning experience and effectively embrace technology in the classroom, resulting in a significant improvement in overall educational quality.

Testimonials

Our Happy Customers

Pranav Brahmbhatt

The solution has saved the partner's time and allows them to easily manage their database. Knovator Technologies is responsive and makes themself available for around-the-clock support. They're communicative, attentive to requirement details, and treat the partner with genuine, familial-like care.

Shailesh Chaudhari

Knovator delivered a functional platform that has garnered nearly 40,000 subscribers in just four months, which internal stakeholders note is particularly impressive for India. The team adhered to the budget and often outpaced time estimates. They provided daily, weekly, and monthly plans.

Natacha DE VADAS

It was a pleasure to work with Knovator. They were hired to update my webiste and he did extensive research on the industry that I am in. He even took the persona of a prospective customer and asked questions that I had not thought of. Very refreshing. He is trustworthy and reliable does what he says he will do. Thanks to Upwork too, I have been looking for a webdesigner for months and could not find one that had the energy and enthusiasm for what my business.

Rushabh Sheth

We have been working with Knovator for the last one year and their team is extremely talented. They take ownership of the project and deliver on time. They maintain very good communication throughout and have a very collaborative approach to building new technology. We see them as an extension of our team and we are very happy to recommend them to anyone looking for a talented and dedicated tech partner.

Mayank Soni

Knovator Technologies developed and delivered the project according to the client’s proposed timeline. They had a smooth workflow and utilized communication tools to improve contact. The team fulfilled all of the client’s expectations.

Priyanka Bisht

Senior Program Manager - NASSCOM

The job board delivery was spot-on in terms of timeline. The communication throughout the project was excellent. The team kept us informed at every step of the process, ensuring that we were always in the loop and aware of the progress being made.

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